I've been a customer of Dan Schneller for more than a decade and they continue to be kind, responsive and helpful every time I call on them.
After being with Dan Schneller's State Farm office for over a year, I was incredibly dissatisfied when my first interaction with Dan over a billing issue was pushed to the bottom of his pile and I was left with no returned emails, phone calls and he refused to meet in person... even on a weekday. Ultimately, my policy was canceled due to their agency lack of attentiveness to it's clients, and they never informed me of this and only to try and TRIPLE my rate. After finally reaching him the following week to resolve the issue, he was rude, irate and incredibly offensive on the phone. Why in the world would I pay the extra for a dedicated agent when it is someone as careless, hard to reach and uncivil as Dan Schneller? Since then I have heard other complaints from people who have experienced similar from him and also have canceled their policies. Take your business elsewhere and don't let them take your money for nothing
Ive had way to many bad experiences with insurance companies, and dread having to call for any reason. But every time I call this place for anything, I hang up blown away by how helpful they are and how easy it is to do do anything with them.
I am beyond thrilled with this company. Not only are they all very friendly, but the rates are actually affordable.
I would completely agree with Chad D. on his description of Dan and his attitude towards customers. I switched my policies there a few weeks ago. Communication has been worse than poor and when I calmly described the issues I was having with his agency he told me to take it down a notch. He's not going to be receiving my business any longer.
I'd refer anyone here!! Id give a 10 star if I could!
Dan Schneller State Farm Insurance Agent is a US Insurance Agency based in Kalispell, Montana. Dan Schneller State Farm Insurance Agent is located at 974 N Meridian Rd, Kalispell, MT 59901, USA.
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