Wife called phone number given online 758-5690 several times and put on hold for more than 20 minutes each time, during low peak times. Never got through to anyone, do not understand why you would put a number online for people to call when it is a false number. Gave a one star. Finally got through after 40 minutes waiting on hold. But Charlotte was very accommodating and pleasant! She was very helpful with what she had to work with. Thank you Charlotte... you get 5 stars. signed the wife.
It was very busy with about fifty people waiting. I was there about an hour and 15 minutes. Nobody seemed upset over waiting. If all you needed was a new license plate, you could get right in. I think the women that work there did a great job considering the number of people they serve and were very patient and pleasant.
Knowledgeable and caring. I've lived in many different places and the service from here is great. I agree calling is not the way to conduct your business with them- come on out and wait in line like the rest of us. I can't believe these 1 star reviews: I'll bet these same people would '1star' them if they were in line and the staff was trying to field calls too... Bottom line I've only received great service- I've only ever seen them provide great service to others while waiting in line. Thank you to all of the MVD.
Like other reviewers have stated, don't even bother trying to call them. You'll have to waste your time by physically going into the office and waiting in line, even if you just have a simple question that needs to be answered. They could at least put in some on-hold music, but instead, you have to listen to the same monotonous voicemail 20+ times telling you where the office is located and what their hours are.
There is a saying. If it wasn’t for the bad service you would get no service at all. That said, they are under staffed Once we finally got to a window the young lady did a pretty good job. Yes, they don’t usually answer the phone.
Flathead County Motor Vehicle is a US Local Government Office based in Kalispell, Montana. Flathead County Motor Vehicle is located at 935 1st Ave W, Kalispell, MT 59901, USA.
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