Waited in the drive thru for a while. Finally got to place my order. Asked for three items. Was not given a total. Got to the window. Paid and got my change. Got the blizzard and one cone I ordered. When I asked where my other cone was it was like she didn't understand the words that were spoken. She asked well you didn't have the blizzard then. Told her yes I did and the cone she already gave me, but that I had ordered another cone. She looked at the screen and said well we didn't put that down. She didn't try to make it right or anything. I just don't understand how hard it is to punch a couple buttons on a register and have it pop up on a screen. Read that screen, complete the order and have quality customer service. I just just said fine then, forget about it and drove off. Will be a while before I try to go there again.
These clowns can't seem to figure out how to put peanut butter in a royal blizzard instead of fudge... I suppose it's just too darn complicated!
Got a really mushy Blizzard at the drive-thru, sent it back and got the same one about 30 seconds later. Had to take it inside to finally get one that was decent.
We ordered two grilled chicken sandwiches, a crispy chicken sandwich without tomato. Instead we got two grilled chicken sandwiches, one without tomato. Very dissapointed....now one of us doesn't have a sandwich.
Food good and fast... Friendly atmosphere..I will go back..
Dq Grill Chill Restaurant is a US Restaurant based in Kalispell, Montana. Dq Grill Chill Restaurant is located at 19 E Idaho St, Kalispell, MT 59901, USA.
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