The Flathead UPS members regularly deliver my items to the neighbor's house, despite our addresses being clearly visible. Today, they attempted to deliver two of my items (worth nearly $2,000) to my neighbor. One was delivered, but the other item required a signature. Because of shipping restrictions on the undelivered item, I was not able to change the delivery option for UPS center pickup. Now, not only am I concerned that my item will be delivered to the wrong address, but, because I have to work all weekend, I probably won't be home to receive the delivery anyway. I have spent nearly an hour on the phone with customer support, first with UPS, and now with the shipper. I'm not sure if I will even receive my item at this point.
Very convenient. Nice people going the extra mile.
I have heard of UPS delivering items to the wrong addresses from friends as well. It seems to be more than an anecdotal problem in our area. Our local UPS apparently needs to teach its drivers to double-check physical addresses before delivering.
Customer service is ok .
NOTE: this is a review of the delivery team, and not the center itself.
Delivery drivers are incompetent!!!
This location does a great job!! They are always friendly. :)
It's usually a quick stop when I need to pick up or drop off. Their delivery people are great and make an effort to leave packages in a safe spot.
Ups Customer Center is a US Point Of Interest based in Kalispell, Montana. Ups Customer Center is located at 1151 N Meridian Rd, Kalispell, MT 59901, USA.
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